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Tata Consultancy Services, the largest indian provider of information technology and BPO services, has bagged a five-year IT outsourcing deal with Volkswagen Group UK which for the first time will use a mixture of onshore and offshore services for managing its software infrastructure.

“Due to the economic downturn, facilities of auto companies in the UK are not running at full capacity. Hence they are keen to reduce variable operational costs as much as possible. Partnering with companies such as TCS helps them in doing that in addition to improving work efficiency,” he said. TCS will help in virtualisation of VW`s servers and consolidate them on a single platform, added Mr Lakshminarayanan. However, neither company disclosed the overall deal size or the number of people to be deployed for the engagement.

TCS’s services will cut across the VW group’s operations including brands such as Audi, SEAT, Škoda, Volkswagen Passenger Cars and Volkswagen Commercial Vehicles. Volkswagen Group UK Ltd is a wholly owned subsidiary of German carmaker, Volkswagen AG, which produces one in every six new cars sold in the UK, according to a press release from TCS.

The e-learning outsourcing business in India is likely to grow at a rate of 15 per cent annually for the next three years to touch $603 million by the end of 2012, a study says.

According to a study by business intelligence and research provider ValueNotes, the e-learning outsourcing industry will suffer the impact of the global economic recession for the next 6-8 quarters but growth is likely to pick up after that.

“While, the economic recession will impact the growth in the industry for the next 6-8 quarters, the market will recoup and grow much faster until 2012,” the study said.

Further, the market size of Indian e-learning outsourcing business will touch the $603 million level by the end of calendar year 2012, it said.

Last year, the revenues from the e-learning offshoring industry in the country stood at approximately $341 million.

Considering the estimated correction in the outsourcing market in the country, the study titled ‘e-learning Outsourcing 2009: Advantage India’ finds that the e-learning offshoring industry will grow at a compound annual growth rate (CAGR) of 15 per cent till 2012, though growth will be more subdued till 2010.

Read more in: business-standard.com

MUMBAI:

Indian IT companies have found a silver lining in the midst of the global economic turmoil. The number of clients that are outsourcing their technological requirements has increased in the last few months. This comes on the back of the companies’ need to curb costs and yet remain competitive with their global peers.

These companies, which earlier preferred only local IT vendors, are now shifting their IT needs to Indian players like Wipro, Cognizant, Mindtree, Syntel and WNS.

These companies mainly outsource maintenance work and a little bit of application development with these contracts being of a 3-5 year duration.

Due to their competitive pricing, mid-sized IT and ITeS companies tend to be major beneficiaries. Mumbai-based BPO WNS recently bagged a fiveyear finance and accounting deal from a large entertainment company in the US. In the last two quarters, WNS has got at least four contracts from first time outsourcers in the BPO space.

Mid-sized IT firm Mindtree too has seen more deals coming from first time outsourcers in the US and Europe despite a financial turmoil in these regions. It has signed four such deals in the banking, manufacturing, travel and transport and telecom segments.

The KPO relationships are longer (5-7 years) with contract values varying based on the number of processes and transaction volumes. A few years ago, most firms adopted a cautious approach by offshoring the low-risk parts of their businesses. Today, however, clients are pursuing offshoring more aggressively.

Read more in economictimes.indiatimes.com